Built on the Force.com platform, PIMS maintains the same look and feel as the existing Salesforce CRM applications, making PIMS simple to use for those individuals already familiar with Salesforce CRM.

Download PIMS into your existing Salesforce org (environment) in a matter of clicks. If you do not have a existing Salesforce environment, you can sign-up for a free trial account on the Salesforce.com website.

Multi-Tenant Architecture
PIMS runs as a single instance for each customer and shares a common infrastructure and code base that is centrally maintained. The individual customer deployments are logically separted, and unique to each customer.

Service Oriented Architecture (SOA)
PIMS adheres to the principles of service orientation and can respond more quickly and cost-effectively to changes when aligning business goals and IT strategies. Independent of underlying platforms and programming languages, PIMS employs web services to integrate to back office systems and front end portals.

Scalability
PIMS is designed for a multi-user environment with the ability to scale to meet our customers demands. As a multi-threaded application, PIMS can easily handle an increasing number of users and transactions without any visible performance impact.

Security & High Availability
As the delivery platform for PIMS, the Force.com infrastructure complies with the highest security certifications, including including SAS 70 Type 2, SysTrust, and ISO 27001. To view real-time information on system performance and availability, please refer to http://trust.salesforce.com.

Force.com provides state-of-the-art security features at all levels. Customer data is protected using data encryption, user authentication, and application level security. Fully Mirrored data centers provide seamless disaster recovery and delivery consistent performance and reliability.